Senior/Network Support Engineer
Location: Hong Kong
Responsibilities
- Maintain and monitor servers, networks, services and systems
- Support end users internally, both on-site and remotely to resolve network related issues
- Schedule and perform network maintenance including repairs, upgrades, and migrations
- Support all aspects of the network management process ensuring requests and implementation, troubleshooting issues are delivered/resolved as required
- Assist to create and issue user profiles to employees
- Create and maintain documentation as it relates to network configuration and processes and create technical and training documentation for internal users
- Manage and implement network projects to facilitate new requirements as and when required
Requirements
- Degree in Computer Science, Engineering or a related field with at least 3-5 years of experience in network support, preferably within the finance/tech/crypto space
- Professionally qualified or equivalent with related professional experience or equivalent combination of education and experience. CCNP is a plus
- Good technical problem determination ability, analytical skills, system implementation, installation, and disaster recovery planning skills
- Good working knowledge on the different routing protocols such as TCP/IP etc
- Working experience on Security and WAN/LAN technologies
- Good interpersonal and facilitation skills with a demonstrated ability to meet deadlines and commitments in an environment that requires multitasking among concurrent projects
- Willing to work as a team and share responsibilities where needed
- Ability to convey network concepts and issues to both technical and non-technical audiences
- Flexible and willing to work outside core business hours as required to support our global teams across the different geos
Please email your resume to recruit@apcapitalinvestment.com if you are keen. You can also send your resume by filling up the form.